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Refund Policy

Refund Policy for Thumdar

Effective: 5/2/2025

At Thumdar, we believe in transparency, fairness, and simplicity. Our premium membership is affordably priced at just $2.99/month and designed to enhance your experience by removing ads—nothing more. Access to core site features is free for all, always. Access to contributor tools, however, is reserved for users who have completed the Verified Contributor process.

1. Refunds for Premium Membership

We offer a 14-day money-back guarantee for premium memberships. If you’re not satisfied during the first 14 days of your subscription, contact our support team with your order details to request a full refund.

After the 14-day window, no refunds will be issued. However, you may cancel your premium membership at any time. Your premium access will remain active until the end of your current billing cycle, at which point your account will automatically revert to a free membership.

2. Refunds for Donations

Thumdar accepts donations through PayPal, and all donations are non-refundable. If there is an issue with a donation, such as sending the wrong amount, using the wrong account, or another payment problem, contact Thumdar directly or use PayPal’s support and resolution options.
 
Verified contributors may also link to donation platforms such as Ko-Fi or PayPal through their profiles. These transactions are made directly between you and the contributor, and Thumdar is not responsible for them. If you accidentally send an incorrect amount or have another issue with a contributor donation, you must resolve it directly with the contributor or the payment provider.
 

To protect yourself:

  • Only donate to contributors marked as Verified Contributors
  • Use trusted platforms like PayPal or Ko-Fi
  • Never respond to unsolicited emails or messages claiming to be from Thumdar requesting passwords, payment info, or donations. Thumdar will never contact you this way.

3. No Paid Digital Downloads

Thumdar does not sell digital downloads of any kind. All patches, tools, and resources made available through the platform are free to access and free to download.

We do not recommend purchasing any digital goods from unsolicited sources claiming to represent Thumdar. If you are asked to pay for something found on Thumdar, or if someone is attempting to sell you access, please report it to our support team immediately.

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